Vision
To be a leading medical center committed to providing exceptional healthcare, advancing medical innovation, and fostering a healthier community through compassionate and personalized care.
Mission
Dr. Kareem Medical Center is dedicated to delivering high-quality medical services with integrity and respect. Our mission is to enhance the well-being of our patients by:
1. Offering comprehensive, patient-centered healthcare solutions.
2. Promoting preventative care and education.
3. Embracing advanced technology and medical practices.
4. Building a supportive and inclusive healthcare environment for our community.
Core Values.
Respect - We behave, interact and treat everyone with honesty, honor, and integrity.
Service - We commit to exceptional service to the patient as a whole, reaching only the best outcome of treatment, with emphasis on prevention, extending to the family, the community and to the environment.
Diversity - We honour the uniqueness of each individual, his beliefs, needs, and culture.
Communication - We aspire to open, honest and empathetic communication and cooperative behaviour.
Emphasis on the Best - We are driven by continuous quality improvement, superior patient service, and constant innovation.
Patient Safety - We place the safety of our patients as our prime concern and we do all we can to prevent any harm to our patients.Collaboration - We collaborate closely with healthcare professionals, organizations, and the community to achieve our mission.
Commitment to our People - We recognize and uphold our people as our greatest asset, and commit to respect and look after them well, encouraging individual initiative, and improving their quality of life.
Education - We actively pursue continuous educational activities and training to maintain the highest level of competence for the present and future.
Teamwork - Recognizes the contribution of all but requires sacrifice for the benefit of the patient to enhance the health of the community served and works in cooperation with other organizations to protect vulnerable populations throughout the Kingdom.
Dignity and Reverence - Safeguarded by recognizing every life as a gift from God, so everyone is inherently valued. We will provide care that protects dignity and privacy and acknowledges individual needs, putting patients at the heart of all our actions.
Trust - Honest and open communication with patients and among staff.Integrity - Honesty, fairness, and self-scrutiny in everything we do, as the ideal means to protect overall safety, as well as assure confidentiality and privacy.
Heritage - Inspired by the example of the Medical Centre founders, the ideals and tradition of ethical healthcare constitute the foundation upon which the tradition becomes better.
Fairness and Equality - We are fair, positive and inclusive, recognizing diversity and using it to enrich our organization. We respect different backgrounds and circumstances to meet the varied needs of the populations we serve and those we employ.
Honesty - We are truthful, equitable and open in all our relationships. We will have an open and honest relationship with our patients, staff, partners and our communities.
Quality Service - We strive to deliver the highest quality service and care to our patients, their families, and our colleagues.
Compassion - Compassion, empathy and caring alongside professionalism and a positive attitude is everyone´s responsibility and should mirror how we are perceived by our communities.
Achievements - Our achievements will come from striving to exceed expectations by delivering first-class performance and innovation.
Reputation - Our reputation will be based on integrity, dignity, and trust with a willingness to listen when problems occur, to learn from errors and to act swiftly to address weaknesses.
Constant Pursuit of Excellence - We continuously strive to meet or exceed our patients´ and colleagues´ expectations. We will offer excellent quality of care, safe services and positive experiences whatever the situation or circumstance.
Patient Rights.
1. To receive information about your medical diagnosis, investigations, treatment plan, risks, benefits and likely outcome of any treatment or procedure.
2. To choose a particular healthcare provider for treatment. You also have the right to know the name and specialty of any doctor or any other person who is caring for you.
3. To receive screening and stabilization in case of severe pain, injury, or sudden illness without prior authorization.
4. To know all treatment options available for you and to participate in treatment decisions about your care.
5. To receive care that is considerate and respectful. You can also express your spiritual and cultural beliefs provided they do not interfere in others' privacy and center operations.
6. To complete privacy during your treatment.
7. To have your healthcare information treated with confidentiality. Information concerning one's health and treatment may only be disclosed with informed consent except when required in term of any law or an order of the court.
8. To a fair, fast and objective review of any complaint you have against your doctor, a healthcare personnel/member of staff or the center.
9. To seek and receive all the information necessary for you to understand your condition.
10. To understand and receive information on the cost of treatment provided by the center.
11. To receive information about any proposed treatment or procedure - to be able to make an informed consent. You should be informed about benefits, risks alternative treatment options, and time needed for recovery to decide if you want that treatment or procedure.